Please follow the steps below to reset your password.

1. Click Login in the upper right corner.
2. Forgot Password? Click Reset Password.
3. If you press the OK button after entering the e-mail in the login password reset window, the password reset e-mail will be sent to the registered e-mail.
4. Open the password reset message you received in the email and click the [Reset Password] button.
5. Enter your new password, confirm new password in the login password reset window, and click OK.
6. You can use the service by logging in with the newly set password.

※ Please note that you will not be able to withdraw your account for 24 hours once your password is modified for safe asset protection.

You can edit your password on My Page> Edit Member Information.

※ Please note that you will not be able to withdraw your account for 24 hours once your password is modified for safe asset protection.

ncorrect password 5 times will lock your ID. Please proceed as follows.

1. If you enter the incorrect password 5 times, you will be directed to the password reset window.
2. If you enter the registered e-mail on the password reset screen, a password reset message will be sent to the e-mail.
3. Check the mail and click [Reset Password]. When you get to the screen to reset your password, enter your new password to save it.
※ Please note that you will not be able to withdraw your account for 24 hours once your password is modified for safe asset protection.

You can edit your mobile number on My Page> Edit Member Information.

※ Please note that you will not be able to withdraw your account for 24 hours once your password is modified for safe asset protection.

1. After logging in, click on the top right account and select My Page.
2. Click [OTP] on the left menu to check the setting method.
3. Set up the OTP authentication code and click [OTP Authentication]

- If your phone´s date and settings are set manually, you won´t be able to authenticate with Google Authenticator.
- You need to set up the setting> General> Date & Time on your phone automatically and proceed with OTP authentication.
- When changing the mobile phone device, please stop using the OTP and reset it on the new mobile phone.
- If you have already changed your mobile device, you should proceed with OTP initialization.

For safe asset protection, you cannot withdraw for 24 hours upon receipt of an OTP initialization.
You can apply after checking the OTP initialization document.

Please refer to the transaction guide.

▶ Shortcut to User Guide

1. After logging in, select Deposit / Withdraw at the top.
2. Select the coin you want and create a coin deposit address.
3. Use the QR code or copy and paste the address.
4. You can check the transaction status in the deposit / withdrawal history.

※ Please make sure the coin you want to deposit is correct before proceeding with the deposit.

1. After login, select Deposit / Withdraw at the top.
2. Select the coin you want to withdraw and enter the recipient´s wallet address.
3. After entering the withdrawal amount, proceed to apply for withdrawal after SMS or OTP authentication.
4. You can check the transaction status in the deposit / withdrawal history.

※ Please read the precautions carefully before proceeding withdrawal.
※ Please check the withdrawal coin and wallet address correctly before proceeding.
Entering inaccurate information can result in property loss, and you are responsible for any damages incurred.